![]() ![]() A great operations manager can utilise existing operations budget effectively and even achieve savings without sacrificing quality of technology, tools, and/or manpower. Ability to Manage Operations Cost Effectively: Along with overseeing the day-to-day activities in the office and employees’ execution of their functions, office managers also manage costs associated with the business’ operations.Showcase projects and programs where you were able to lead a successful change and its positive result to the entire business. An excellent operations manager should therefore not only be able to keep up with these changes, but plan and control them, more importantly. Ability to Plan and Control Change: Many businesses are shifting towards an agile model of business execution where changes are done quickly and easily.Assist with customer service communicate closely with existing clients and potential customers regarding inquiries on services, pricing, process, and offers.In-charge of determining KPIs and goals for resume writers and mentors lead appraisals and promotions for staff who are performing beyond expectations.Achieve set number of client orders and agreed budgeted targets, and deliver annual budgeted EBITDA and profit targets Implement long-term business strategies and manage company’s P&L.Analyse existing organisational procedures to conceptualise and roll out process improvement strategies manage multiple internal stakeholders and liaise closely with technology team to coordinate website management and optimisation techniques with minimal disruption to business.Supervise team in managing client orders, discussing requirements, scheduling interviews, and ensuring settlement of payments Lead team of 20 writers, 4 resume consultants, and 2 career mentors to achieve annual sales target of USD 500’000. ![]() Support operations for new offices in Australia. Oversee day-to-day operations of leading firm in Australia that provides CV writing and job hunting businesses to local and foreign clients. ![]()
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